Marks and Spencer chief executive Marc Bolland is to step down in April, the company has said, as it announced its Christmas results.
Mr Bolland will be succeeded by Steve Rowe, executive director of general merchandise.
Third-quarter sales of general merchandise were down by 5.8% for the thirteen weeks to 26 December.
But M&S said it had an "excellent quarter" for food, with record sales in the Christmas week.
There was no pressure from shareholders or the board for Mr Bolland, who is leaving after six years in the role, Marks and Spencer chairman Robert Swannell said on a conference call with reporters.
"There has been absolutely no pressure at all on Marc [to leave]," Mr Swannell said, adding that succession planning had been "rigorous".
Succession planning had not been done "quickly on the back of an envelope", but instead had been planned "for years", Mr Swannell said.
In Marks and Spencer's third quarter, the firm said its general merchandise sales, which include clothing, were "disappointing".
The drop in sales was put down to "unseasonal conditions and availability". Retailers such as Next also blamed unseasonably warm weather in December for disappointing sales.
However, food sales for Marks and Spencer were up 0.4% in the third quarter, and the retailer said it had record sales in the Christmas week, up 17%.
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